10. APPROVAL OF TWO IT SUPPORT SERVICES AGREEMENTS WITH 360S2G In July 2025, staff recommended and the City Council approved an Information Technology (IT) End User Support Service (help desk) Agreement with 360S2G. Staff have since identified other technology improvement projects that require additional implementation and help-desk support. These Council-approved projects include the Palo Alto Cybersecurity Suite, Cisco/Webex Calling phone system replacement, Axon Enterprise Suite for the Police Department, as well as the Computer-Aided Dispatch and Records Management System that is presented for the Council's consideration tonight. To support these additional assignments, staff are recommending an amendment to the existing End User Support Services Agreement and a new contract with 360S2G for high level, limited-term technical implementation services. If approves, the amendment to the End User Support Service Agreement will provide three dedicated end user consultants and increase the annual cost from $210,000 per year to $630,000 per year; and the new Implementation Support Services Agreement will cover the services of two IT System Administrators and two IT Network Engineers for six months at $832,000.