9. APPROVAL OF CONTRACT WITH LOGICALIS FOR CISCO/WEBEX CALLING PHONE SOLUTION The City's current phone system is an on-premises Mitel platform that has reached its end-of-life and is no longer supported. Migrating to a new system is essential to eliminate security vulnerabilities and system failures that could occur once manufacturer system patches cease. Mitel's recent bankruptcy and subsequent restructuring also create long-term uncertainty for hardware and on-going support. Transitioning to a modern, cloud-based solution mitigates these risks with built-in disaster recovery and seamless remote work capabilities within a compliant and scalable communication infrastructure. A new system will also have less emergency repairs that are inherent with legacy equipment, thereby achieving reduced monthly costs. - City of Tustin, CA

Meeting: Regular Meeting of the City Council/Special Closed Session-5:15 pm/Regular Meeting-6:00 pm

Meeting Time: April 07, 2026 at 6:00pm PDT

Agenda Item

9. APPROVAL OF CONTRACT WITH LOGICALIS FOR CISCO/WEBEX CALLING PHONE SOLUTION The City's current phone system is an on-premises Mitel platform that has reached its end-of-life and is no longer supported. Migrating to a new system is essential to eliminate security vulnerabilities and system failures that could occur once manufacturer system patches cease. Mitel's recent bankruptcy and subsequent restructuring also create long-term uncertainty for hardware and on-going support. Transitioning to a modern, cloud-based solution mitigates these risks with built-in disaster recovery and seamless remote work capabilities within a compliant and scalable communication infrastructure. A new system will also have less emergency repairs that are inherent with legacy equipment, thereby achieving reduced monthly costs.